In this fourth part of a five-part series, Susan Reynard chats to management and staff at Hilton Sandton to find answers to the burning question: What brings guests back?
Food and beverage together with functions and events are key revenue streams in hotels. They represent the social side of a business, which is where guests interact with each other, conduct business meetings, and relax during mealtimes.
Restaurants, bars and banqueting services are a way in which hotels can differentiate themselves from one another. A great hotel restaurant, stylish bar and state-of-the-art banqueting and conference offering stand out and ensure … Read the rest